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Building AI trust: The key role of explainability
Artificial intelligence has the potential to deliver massive gains in economic productivity and enable positive social change around the world. So it's little surprise that the number of companies adopting AI-powered software, tools, and platforms, including generative AI (gen AI), has surged throughout 2024. But that enthusiasm has been accompanied by a fair amount of trepidation: in McKinsey research, 91 percent of respondents doubt their organizations are 'very prepared' to implement and scale the technology safely and responsibly.1'Implementing generative AI with speed and safety,' McKinsey Quarterly, March 13, 2024. Such doubt is understandable. Along with its potential to boost productivity and innovation, gen AI in particular poses novel risks'for example, hallucinations and inaccurate or biased outputs'which threaten to undermine trust in the technology. To capture the full potential value of AI, organizations need to build trust. Trust, in fact, is the foundation for adoption of AI-powered products and services. After all, if customers or employees lack trust in the outputs of AI systems, they won't use them. Trust in AI comes via understanding the outputs of AI-powered software and how'at least at a high level'they are created. Organizations increasingly recognize this. In a McKinsey survey of the state of AI in 2024, 40 percent of respondents identified explainability as a key risk in adopting gen AI. Yet at the same time, only 17 percent said they were currently working to mitigate it.2 'The state of AI in early 2024: Gen AI adoption spikes and starts to generate value,' McKinsey, May 30, 2024....
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Democrats Are Still Being Defined by Progressive Causes
In the aftermath of the 2024 presidential election, some commentators have argued that Americans don't believe that the Democratic Party shares their political priorities. According to a large survey we conducted immediately after the election, these critics are onto something. Americans overwhelmingly'but, it turns out, mistakenly'believe that Democrats care more about advancing progressive social issues than widely shared economic ones. More in Common, a nonprofit, nonpartisan research organization we work for, asked a representative sample of 5,005 Americans to select the three issues that were most important to them. We then asked them to identify 'which issues you think are most important to Democrats,' and the same about Republicans. We used broad category labels rather than asking specifically about, say, 'Democratic voters' or 'Republican candidates,' to capture general perceptions of each side. Then we compared these perceptions with reality. Let's start with reality. We found that Americans have clearly shared a top concern in 2024: the 'cost of living/ inflation.' This was the No. 1 most chosen priority within every major demographic group, including men and women; Black, white, Latino, and Asian Americans; Gen Z, Millennial, Gen X, Baby Boomer, and Silent Generation age groups; working-class, middle-class, and upper-class Americans; suburban, urban, and rural Americans; and Democrats, Republicans, and independents. Democratic respondents' top priorities after inflation (40 percent) were health care and abortion (each at 29 percent), and the economy in general (24 percent). For Republicans, immigration came in second place (47 percent), followed by the economy in general (41 percent)....
Posted by Frank Siereveld
https://medium.com/bouncin-and-behavin-blogs/joe-and-mika-sent-us-a-message-did-we-get-it-a6aad912c9f0...
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