Leading teams in a hybrid work environment is still a relatively new science ' and presents many types of challenges. Hybrid team leaders need to identify the best team norms around communication, refine the workplace culture to foster collaboration and community, decide on smart ways to manage accountability, and more. However, hybrid work also presents valuable opportunities for leaders trying to deliver on ambitious business goals. Hybrid work teams enjoy more flexibility and work-life balance, experience increased productivity and focus, and ultimately realize improved employee satisfaction and retention, compared with fully onsite workers. These benefits are tangible and wide-reaching, according to Jordan Birnbaum, an industrial and organizational psychologist and behavioral economist. 'When employees are engaged, they try harder, and it shows up everywhere that matters: profitability, productivity, innovation, customer satisfaction, safety, and retention,' he asserted in a...
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