In the startup phase of your business, the goal is to find product-market fit. As you grow, your people, teams, leadership and culture become increasingly important. The companies that fail to sustain their growth often do so due to people-related issues. During the scale-up phase, individual contributors may quickly become managers, and then managers of managers. Many leaders often feel overwhelmed by their additional management responsibilities and the breakneck speed they have to move the business. It is not unusual for some to feel a sense of loss as they cannot be so hands-on with the work anymore.Communication often gets more difficult as you keep adding more people, departments and offices. Information does not flow as easily as before and teams may not feel as cohesive. You often introduce new processes and organizational structures to support the growth, and it is not uncommon to face resistance. I often hear scale-up employees reminisce about the good old startup times.One...
learn more
