It's been five years since the Business Roundtable, an association of more than 200 CEOs of leading US companies, redefined the purpose of a corporation as delivering value to all stakeholders''our companies, our communities, and our country.'1'Business Roundtable redefines the purpose of a corporation to promote 'an economy that serves all Americans,'' Business Roundtable, August 19, 2019. While the perception of stakeholder capitalism has evolved since then, the roundtable's focus on stakeholders beyond shareholders reinforced the importance of a skill that not all chief executives have mastered: managing a broad range of relationships through proactive communication. CEOs' paths to the top office rarely allow sufficient development of ability to engage groups with disparate and at times competing interests. Before becoming CEO of Microsoft, Satya Nadella did not fully appreciate 'how multi-constituent the world really is. It's about shareholders. It's about your team members and...
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