Posted by Alumni from McKinsey
August 17, 2020
August 6, 2020In our previous post, we provided an overview of what companies are doing during the COVID pandemic to stabilize or even improve their organizational health. But one question remains: what can be done to drive these kinds of organization-wide behavior changes during a time of unprecedented change and a shift to remote working?A proven way to achieve mindset and behavior shifts is the “influence model,” a research-based interplay of the four quadrants: understanding and conviction, reinforcement mechanisms, confidence and skill-building, and role modeling. Utilizing interventions across all four quadrants helps create an environment in which employees are likely to change how they think and behave, inspiring people to be fully committed to change.We have helped clients utilize the influence model across countless transformation programs in order to adopt real change. Programs that employed all four quadrants of the model were 3.6 times more successful compared to... learn more