But behind that demand lies a huge amount of inefficiency and fragmentation. Are logistics businesses ready for AI to help run their services better' A startup called Boon thinks the answer is yes. It has now raised $20.5 million to prove that out, by way of a platform to help them make better use of data from disparate applications, to improve their operations, planning, and overall efficiency. 'Think of Boon as the second employee in the back office,' said Deepti Yenireddy, the company's founder and CEO, in an interview. 'Our AI agent is like another teammate doing critical work so that people can focus on tasks that actually make them more money.' Taking just goods carriers alone, there are more than 60 million fleet vehicles globally, according to research from Berg Insight, with the vast majority of the companies operating them classified as SMEs. Meanwhile, the tools they use are equally scattered: accounting, routing, sales, HR ' on average between 15 and 20 different apps...
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