Requirements -Minimum 7 years of relevant experience in technical support, cross functional leadership role, and/or general operations management in WebOps -Minimum of 3 years managing key business metrics and financial performance for a critical business function or region -Proven ability to lead teams through shifting business models -Effective manager of high stakes vendor relationships particularly with leasing -A model for steward leadership with a clear awareness of strengths and development objectives -Proven negotiation skills, and are comfortable dealing with all levels of our organization -Strong organizational, project management, and execution skills -Proactive approach to recognizing needs, anticipating issues, and solving problems -Ability to balance and prioritize multiple time-sensitive tasks, and manage competing priorities effectively and independently, including driving results and delivering to deadlines and budgets -Ability to work effectively and collaboratively with cross-functional teams not in your direct reporting structure including finance, legal, marketing, HR, and recruiting -Strong interpersonal skills, team-oriented attitude, and superior attention to detail