Principal Duties and Responsibilities (Essential Functions**): Order Fulfillment -Accurately generates and processes sales orders on a timely basis, working closely with sales team, management, customers and partners. -Reviews and ensures approvals are in place for all orders before entering information into applicable systems, ensuring that documents are in compliance with established internal guidelines. -Work with the legal department on negotiated contracts terms of use for both NetBase and Quid, and ensuring our companies are in compliance with third parties. -Prepare and maintain summary of significant contract terms including renewal dates, and management of contracts/amendments. -Ensures accurate information, pricing and other requirements in accordance with discounting, gross margin limits and revenue recognition guidelines. -Review customer contracts with Corporate Controller/CFO for revenue recognition reporting for contracts with special requirements. -Responsible for customer communication regarding contract questions, foreign documents and other related issues. -Tracks orders through entire order entry process, ensuring orders are fulfilled when purchased, and service is terminated when customer discontinues payment of service. -Works with Account Management and Customer Success on initiating and ending access to SaaS subscription accounts. -Responsible for maintaining customer contract files, for all NetBase and Quid contracts for central access, legal and audit purposes. -Proactively seeks to improve new processes, product knowledge and business practices. -Works in applicable systems to ensure data integrity between all systems. -Provisioning customer – contracts, data and trial requests. -Assists in developing procedures, improving systems, and other activities that help build operational capabilities and improve the customer experience to extend our competitive advantage. -Assist Revenue Manager with monthly revenue analysis if necessary.